Freshchat is a modern messaging software built for sales and customer teams to talk to prospects and customers on the website, mobile app, or social pages.
Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience with features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors’ questions are smarter and faster.
Features:
Messaging:
- Messaging Channels
- Chatbots
- Web Widget
- Campaigns
- Multilingual Support
Agent Productivity:
- Integrations
- Team Inbox
- Canned Response
- Live Translate
- Bulk Action
- Visitor Intel
Manage Conversations:
- IntelliAssign
- Assignment Rules
- Roles and permissions
- APIs
Powerful Insights
- Real-time Dashboard
- Team member report
- Performance reports
- Custom Reports
Solutions:
- Zero Contact Resolution -- to reduce customer friction
- Provide Convenient Customer Service -- Make it easy for customers to reach you
- Move from costly channels -- Make Customer Service a Profit Center
Featured:
- Teamviewer
- Advanced Automations
Collections:
- Remote Desktop Support
- Top Apps for E-commerce
- Agent Superpowers
Trending:
- Stripe by ChargeDesk
- Upscope Screensharing
- Calendly
- Freshdesk Contact Import
- Support Article Search
- Advanced Automations
Latest:
- Prisme.ai
- Voice Recorder
- Salesforce 2
- MessageMedia for Freshchat
- Webhook Extender
- Enterprise Bot-Chatbot
- Telegram for Freshchat
- Download Transcript
- Preview Web Messenger
Popular:
- Teamviewer
- Hubspot CRM
- Stripe by ChargeDesk
- Salesforce App
- WooCommerce by ChargeDesk
- Upscope Screensharing
- Pipedrive
- Calendly for Freshchat
- Klaviyo
https://freshchat.grsm.io/venkateshsrinivasan3296
https://www.svcfacilitators.com/software-security/freshchat
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