Tuesday, December 14, 2021

A cloud contact center for inbound, outbound and mixed communications

Ozonetel CloudAgent also offers a Computer Telephony Integration (CTI) system with pop-up screens for full contact information, including call context and caller history. This can be integrated with your CRM and third party applications.

Ozonetel CloudAgent offers top-notch integration with Salesforce, Zendesk, Zoho, and other CRMs. You can also deploy Cloudagent on your Twilio infrastructure.

A cloud contact center for inbound, outbound and mixed communications

Products:

  • Call Centre Solution
  • Business Phone System
  • Sales Dialer Solution
  • Ozonetel CX Hub

CTIs:

  • Zoho
  • Zendesk
  • Salesforce
  • Freshdesk
  • Hubspot

Features:

  • Session Routing
  • Administrator Access
  • Reporting & Dashboards

https://ozonetel.grsm.io/8nhcqdm14f26

https://www.svcfacilitators.com/softwares-saas

#cloudcontactcenter #cloudsolution #callcentersolution #dialersolution #businessphonesystem

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